Our appointment policy at Carolinas Sleep Specialists (CSS) is designed to minimize your waiting time and provide appointments that are convenient for you. Our goal is to give you the absolute best care that we are able to provide while allowing the same standard of care to all of our patients. We ask for your cooperation to in allowing us to achieve this goal. We do this in order to promote the continuity of your medical care.
Doctor and patient:
Please tell the receptionist the nature and severity of your problems when you call. Our staff does their best to arrange appointments that are convenient for you. To help with efficiency, we request that patients be seen by appointment only.
Scheduling an Appointment:
Courtesy appointment reminders are made two days prior to your appointment date. If you are a new patient, please arrive 15 minutes in advance of your appointment time to pre-register for your visit. Feel free to stop by the office prior to your appointment if you would like to complete the necessary paperwork in advance.
If you are unable to keep your scheduled appointment, we ask that at least 24-hours' notice be given to our office so we can make the time available for another patient. Our policy is such that after three missed appointments, you take the risk of being discharged from our practice.